2. the opening of a request for a recommendation should include all of the following except a) the direct request for a recommendation b) a clear statement that you’re applying for a position c) a reminder of who you are d) a list of skills and qualifications 3. when making a routine request, you begin with a) an indication of the importance of your request b) a statement of who you are c) a clear statement of the main idea or request d) a question 4. which of the following is a good beginning for a routine request? a) hi! my name is gina brown and i’d like to know more about your company. b) do you offer discounts for senior citizens? c) would you supply me with information about the snow removal service that you provide? d) how much is your snow removal service?