Engineering, 08.12.2021 14:00 ajyoung3142005oztpya

An airline ticket counter forecasts that 220 people per hour will need to check in. It takes an average of 2 minutes to service a customer. Assume that arrivals are poisson distributed and service times exponentially distributed and that customers wait in a single queue for the first available agent. a) If we want the average time a customer spends in the queue and in service to be 10 minutes or less, how many ticket agents should be on duty?
b) There airline wants to minimize the cost of idle ticket agents and the cost of customers waiting in the queue. The salary of a ticket agent is £12 per hour and the cost of a customer waiting in the queue is £5 per customer per hour. How many ticket agents should be on duty?

Answers: 2

Show answers

Other questions on the subject: Engineering

Engineering, 03.07.2019 15:10, brooklyn674

Apiston-cylinder with a volume of 0.25 m3 holds 1 kg of air (r 0.287 k/kgk) at a temperature of 100 c. heat transfer to the cylinder causes an isothermal expansion of the piston until the volume triples. how much heat is added to the piston-cylinder?

Answers: 3

continue

Engineering, 04.07.2019 16:10, Arealbot

The force on a cutting tool are 2600n vertically downward and 2100 horizontal. determine the resultant force acting on the tool and the angle at which it acts.

Answers: 1

continue

Engineering, 04.07.2019 18:10, yasminothman02

An air conditioning system consist of a 5 cm diameter pipe, operating at a pressure of 200 kpa. the air initially enters the pipe at 15°c with a velocity of 20 m/s and relative humidity of 80%. if the heat supply throughout the process is 960 w, determine the relative humidity and the temperature at the outlet

Answers: 3

continue

Engineering, 04.07.2019 18:10, DestyHilBan1183

Adouble-strand no. 60 roller chain is used to transmit power between a 13-tooth driving sprocket rotating at 300 rev/min and a 52-tooth driven sprocket. a) what is the allowable horsepower of this drive? b) estimate the center-to-center distance if the chain length is 82 pitches. c) estimate the torque and bending force on the driving shaft by the chain if the actual horsepower transmitted is 30 percent less than the corrected (allowable) power.

Answers: 3

continue

You know the right answer?

An airline ticket counter forecasts that 220 people per hour will need to check in. It takes an aver...