The Call Center Manager has requested that you add the ability for Service Reps to manually grant access to Cases to other Salesforce users. What Security and Access feature would you use to fulfill this requirement

Your task this week is to write a very simple spam classifier in python. it will classify messages as either spam (unwanted) or ham (wanted). the program will have a set of spam_words, words that are known to appear in spam messages. that set is included in the template file spam. pypreview the document. you will also define a spam threshold which reflects the allowed percentage of spam words in the message. you'll compute a 'spam indicator', which is the ratio of spam words to the total number of unique words in the message. if the spam indicator exceeds the spam threshold, the message is classified as spam. otherwise it is classified as ham. we'll assume that the spam threshold is a constant and has a value of 0.10. your program will prompt the user for a message and then will print the corresponding spam indicator with two decimal digits and the corresponding classification (spam or ham). the program will be case insensitive. the spam words are detected whether they are in lower case or upper case or mixed case. each word, spam or not, is counted once (even if it appears multiple times in the message.) the program will remove punctuation from the message before identifying the words and computing the spam indicator. for example '! ' must be identified as the spam word 'now'.

Andrina writes letters that are regularly sent to hundreds of her company’s customers. because of this, she would like for the mail merge command to be in her quick access toolbar, and she wants it to be the first button on the left. what should andrina do to place the mail merge button there?

Arecipients list has been loaded into a document. which commands should be clicked in order to filter the list so that letters will not be printed for recipients who live in a certain state? mailings tab, start mail merge, select recipients, type new list, then insert only contacts from the desired states mailings tab, rules, select recipients, use existing list, then choose a recipients list that includes only contacts in certain states mailings tab, select recipients, use existing list, rules, fill in, then type in certain states mailings tab, rules, skip record select “state” under field name, then type in the state name under “equal to”