6. Another focus of effective communication, according to Stephen Covey, is ensuring that:
A. O Both parties involved in a communication should leave a conversation knowing who won
and who conceded
B. O A consensus is reached at all costs
C. O No one should leave a conversation feeling like he or she lost - all effective
communication should promote a "win-win" outcome
D. O Accountability should always be assigned to determine who is at fault for problems

C. No one should leave a conversation feeling like he or she lost - all effective communication should promote a "win-win" outcome

Explanation:

According to Stephen Covey, effective communication has to do with being able to clearly state one's opinion in such a way that the listening party or receiver would understand and give proper feedback.

Another focus of effective communication according to him is that none of the involved party ends up feeling like they lost, but rather it should be a win-win situation.

answer; i do believe that the correct answer to the above statement is craig should use scheduling

a hotel that serge might be staying in