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1. The owner of a shop wants a new computer system to store the records of all the stock and customers. The systems analyst will need to find out how the existing system works.
a) Describe, in detail, two out of the four possible ways she could find out this information.
Way 1

Way 2


b) After analysing the existing system, the systems analyst will design a database.
Identify four items that the systems analyst will need to design for the database. 1. 2.
3. 4.

[4]

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