Is the willingness to put a customer’s needs above ones own needs and to go beyond a job description to achieve customer satisfaction

customer-serious orientation

Explanation:

Customer-serious orientation can be defined as the willingness to put a customer’s needs above ones own needs and to go beyond a job description to achieve customer satisfaction.

This ultimately implies that, a customer-serious oriented business firm or company puts the needs, wants and requirements of its customers first without considering their own needs in a bid to satisfy and retain them.

Hence, customer-serious orientation requires the employees working in an organization to show and demonstrate positive attitudes and behaviors at all times.

if you suspect that your immediate supervisor, department manager, or company is engaging in something unlawful you must do your best to end the misconduct immediately while also protecting yourself, your livelihood, and your family’s future.