you have rebooted and scanned your system several times and it doesn't remove all malware. What is the next step?

Revert, Reboot, Scan, and Re-scan

Explanation:

If you've got System Restore points set in Windows, when malware attacks and can't be fixed, use this opportunity to reset the system. It could do the trick.but probably will not. The malware may be too smart.

You can reboot directly to Windows Defender Antivirus, the built-in antimalware tool that comes with Windows 10. 

Reboot and scan one more time, then manually delete the infected files.

this seems to be in the wrong category. but i'll take some free points my dude

posting this in wrong category will result in people seeing it who won't know the answer.

b and c ( ip address and port number)