Computers and Technology, 26.06.2020 15:01 mtiger

Which two benefits can be expected from KCS adoption if universal Containers wants to implement best practices for its customer support teams and has decided to follow a Knowledge-Centered Support (KCS) methodology? A. A knowledge article life cycle that is implemented correctly the first time and does not need to change.

B. A knowledge article life cycle that evolves based on usage and demand.

C. Reduced issue resolution time

D. Reduced first contact resolution.

Answers: 3

Show answers

Other questions on the subject: Computers and Technology

Computers and Technology, 21.06.2019 21:00, brockmorrison3468

Is it ok to use a does red wine clean the inside of a computer true or false

Answers: 2

continue

Computers and Technology, 24.06.2019 11:00, abolton04

In three to five sentences, describe how you can organize written information logically and sequentially

Answers: 1

continue

Computers and Technology, 24.06.2019 17:40, xinkyx616

Pseudocode pld #6, pg. 117 start// declarations// number numbertoguess// number myguess; numbertoguess = 92// while myguess ! = numbertoguess// output " guess an integer number between 1 and 100"// input myguess// if (myguess == numbertoguess)// output "you guessed the correct number"// else// output "the number you guessed was incorrect. try again! "// end if// end while// output " for playing the guessing game. have a great day! "// stop

Answers: 3

continue

Computers and Technology, 24.06.2019 19:00, stephanieanaya7

In python a floating-point number must be written using scientific notation?

Answers: 1

continue

You know the right answer?

Which two benefits can be expected from KCS adoption if universal Containers wants to implement best...