Derek is working at the help desk when he receives a call from a client about an issue with the company’s email. The customer is very upset about the email issue. He is complaining about the email service and the IT department in general. What should Derek do to defuse the situation?

Acomputer has a two-level cache. suppose that 60% of the memory references hit on the first level cache, 35% hit on the second level, and 5% miss. the access times are 5 nsec, 15 nsec, and 60 nsec, respectively, where the times for the level 2 cache and memory start counting at the moment it is known that they are needed (e. g., a level 2 cache access does not even start until the level 1 cache miss occurs). what is the average access time?

What are three software programs for mobile computing?

What is estimated time of arrival (eta)? a device that measures the acceleration (the rate of change of velocity) of an item and is used to track truck speeds or taxi cab speeds a gps technology adventure game that posts the longitude and latitude location for an item on the internet for users to find a north/south measurement of position the time of day of an expected arrival at a certain destination and is typically used for navigation applications