What is predictive dialing?
a. Automatically dials outbound calls and when someone answ...
Computers and Technology, 25.02.2020 22:33 pedro48
What is predictive dialing?
a. Automatically dials outbound calls and when someone answers, the call is forwarded to an available agent.
b. Directs customers to use touch-tone phones or keywords to navigate or provide information.
c. A phone switch routes inbound calls to available agents
d. None of the above
Answers: 3
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