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A customer has contacted you to help him alleviate a large amount of time and effort that goes into adding and removing users who require access to a business productivity suite. The suite of applications includes word processing, spreadsheet, presentation, and email. Each time an employee is hired, a technician spends over an hour preparing a computer for the user. Likewise, when an employee leaves the company, a technician spends an hour decommissioning the computer. What aspect of cloud computing will be most beneficial in reducing a technician’s time and effort while still giving the technician the ability to create and delete user accounts?

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