Universal Containers is using the Lightning Service Console for managing cases and wants to add a softphone to enable click-to-call capability.
Which three configurations are needed for the softphone to work in Salesforce?

A. Enable Live Agent in their community to chat with an agent
B. Assign the correct Salesforce users to the Call Center
C. Assign the Salesforce CTI license to Salesforce users
D. Install an adapter from AppExchange to work with third-party CTI systems
E. Create a softphone layout and assign to user profiles.

we can all learn from our past mistakes because we all have different ways of learning different types of techniques. my way may or may not another classmate remember and have the repetition to acknowledge such standard. such as remembering acronyms. using abbreviations to us remember keep things in order in our memory. this us figure out what comes next in the sequence. if so, what we have is a sentence of just letters all in caps. we either know the meaning or have no idea what it stands for. most of the time we know the meaning and context. but most of us who don't know, should learn by having a quick glance at what needs to be remembered. such as repetition in the memory for acronyms. one way that me, is the fact that i'm always doing math and english assignments. so we have to remember specific meanings such as soapstone for documents, such as citing correctly. or pemdas for doing the equations correctly, even if it's the super long way. this works for everyone. you just have to find what works for you by practicing and repetition daily.

solution:

bookmark is a word, symbol, image, or other object that links you to another element in another location.

bookmark is a saved shortcut that directs your browser to a specific webpage. it stores the title, url, and favicon of the corresponding page. saving bookmarks allows you to easily access your favorite locations on the web.

it works in all modern web browsers include bookmark features. bookmarks are called favorites or internet shortcuts in internet explorer, and by virtue of that browser's large market share, these terms have been synonymous with bookmark since the first browser war.