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There are four IG best practices identified in our chapter reading as being very helpful and critical to CIOs and IT leaders to be successful in delivering business value as a result of IG efforts. What are they? A. 1) Don’t focus on technology, focus on business impact; 2) Customize your IG approach for your specific business, folding in any industry-specific best practices possible, 3) Make the business case for IG by trying it to business objectives, 4) Standardize use of business terms B. 1) Don’t focus on business impact, focus on technology; 2) Customize your IG approach for your specific business, folding in any industry-specific best practices possible, 3) Make the business case for IG by trying it to business objectives, 4) Standardize use of business terms. C. 1) Don’t focus on technology, focus on business impact; 2) Customize your IG approach for your specific business, folding in any industry-specific best practices possible, 3) Make the business case for IG by trying it to business objectives, 4) don't standardize the use of business terms. D. None of the above.

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