Develop a printer troubleshooting script. Use the Windows help system to locate thetroubleshooting tools in your current version of Windows. Write a script with a minimum offive steps that documents how to diagnose and fix several common printing problems usersmight encounter. Focus on common problems; don’t worry about rare printer problems.

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a macro is a tool that allows you to automate tasks and add functionality to your forms, reports, and controls. for example, if you add a command button to a form, you associate the button's onclick event to a macro, and the macro contains the commands that you want the button to perform each time it is clicked.

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