17. which of the following lists, among other things, the vehicle identification, the customer's concern or complaint, and costs for parts?

a. owner's manual
b. comeback report
c. service manual
d. repair order

1. web and mobile applications allow users to be actively engaged in an online activity. a true b false 2. some examples of business applications purposes are to collaborate, share files, meet virtually in real-time, and accept payments. a true b false 3. an education application would most likely do which of the following? a allow users to watch popular movies and tv shows b connect users with social and business contacts c confirm users' travel plans d teach users a new language 4. a uniform resource locator (url) is how the internet knows where to take users when an address is typed into a browser. a true b false 5. deon is required to provide the citation information for his sources. what type of information should he collect from his sources? a author name, title, date of publication, date of access, url b connections to background information c interesting facts and statistics d notes on important information