To use the mail merge feature in access, the first step is to start the microsoft word mail merge wizard.

a. true
b. false

A) True

Explanation:

While working with MS Access, the mail merge feature allows us to quickly pickup records from the database tables and insert them on Microsoft word documents such as letters/envelops and name tags before printing them. The main advantage of a mail merge is the time saved as the process of creating several mailings for different individual letters/envelops is made simple.

The first step in creating a mail merge is starting the Microsoft Word Mail Merge Wizard in MS Access which will guide you in the entire steps, some of these steps include:

1. Selecting the document you wish to work with

2. Switching to MS Word

3. Selecting the the size of the envelope .

4. Selecting the  recipients records from the database table

5. Arranging and inserting records from the database (addresses on the envelope).

6. Review/Preview and Print

answer; defense;