Abank customer receives a message, ostensibly from the bank’s web site, asking her to provide her login information. assuming the message is intended to defraud the customer, what type of infiltration technique is being used here?
a. spyware
b. malware
c. social engineering
d. phishing
e. virus infections

William travels a lot on business purpose. he needs to regularly communicate with his business partner. he also needs to send out weekly reports to his boss while he is traveling. which web-based application best suits william’s needs? (social media, webmail, wiki) is the best web-based application for william. he can access this application via the internet using a (digital cable, fax machine, web browser).