Universal containers wants to deploy the service cloud to its contact centers located across north america, europe and asia. the company would like standardized contact center processes and reporting implemented in its centers worldwide. which approach should a consultant recommend to this scenario? (one answer).
(a) assign a global team of experienced agents and leaders to create a common design template and report structure
(b) recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting
(c) assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report
(d) recommend that the vp of worldwide support design a global template to provide a clear vision and standardization

The kurt vonnegut commencement speech, the neiman-marcus chocolate chip cookie recipe, and the get-well emails to the dying boy are examples of select one: a. social engineering b. hoax emails c. email viruses d. worms

Write the command that can be used to answer the following questions. (hint: try each out on the system to check your results.) a. find all files on the system that have the word test" as part of their filename. b. search the path variable for the pathname to the awk command. c. find all files in the /usr directory and subdirectories that are larger than 50 kilobytes in size. d. find all files in the /usr directory and subdirectories that are less than 70 kilobytes in size. e. find all files in the / directory and subdirectories that are symbolic links. f. find all files in the /var directory and subdirectories that were accessed less than 60 minutes ago. g. find all files in the /var directory and subdirectories that were accessed less than six days ago. h. find all files in the /home directory and subdirectories that are empty. i. find all files in the /etc directory and subdirectories that are owned by the group bin."

If chris has a car liability insurance, what damage would he be covered for