Gerard is currently working as an entry-level customer support technician, but he would like to someday become a software developer. what is the best first step to understand what he should do? ask his manager for a new job or at least a job recommendation study graphic design in order to obtain the necessary skills use career resources to investigate what skills and education are required work part-time as an entry-level web developer question 13 (true/false worth 6 points) (08.03 lc) career resources are used to explore career options and find career information. true false question 14(multiple choice worth 6 points) (08.01 mc) classify the following skills: writing html code, evaluating color theory, using design principles. hard skills interpersonal skills people skills soft skills question 15 (true/false worth 6 points) (08.03 lc) a mentor is a person who is advised, trained, or counseled by a trusted mentee. true false