99 points for 3 multiple choice ! answer ! read the following example cover letter: to mrs. march: i was excited to see your opening for a customer support specialist with your it firm, and i hope to be invited for an interview. my background includes serving as a customer service associate within both call-center and retail environments. most recently, i worked as a customer service representative for tech world, where my responsibilities included handling customer issues with computer software and equipment. in my spare time, i enjoy water-skiing and reading. plus, i am involved in numerous clubs and associations, which allow me to hone my people skills. what aspect of the example letter should be omitted in order to make it more effective? personal hobbies professional memberships relevant work experience strong opening which of the following is an element of a job application? favorite memories medical history names of siblings work experience elements of a job application and résumé, like dates and addresses, do not have to be accurate. true false