You are a small business owner. a customer purchases an item from your store, and after he gets home, he discovers it does not work. how should you handle this situation when the customer returns to the store to file a complaint? 

In a response of approximately 50 words, explain why it would be essential for the successful a/v technician to participate in additional coursework, presentations and seminars offered by equipment manufacturers as well as annual conferences attended by colleagues in the industry.

Kirk found a local community college with a two-year program and he is comparing the cost with that of an out-of-state two-year school. what is the expected total cost for one year at the local community college if kirk lives at home? what is the expected total cost for one year at the out-of-state school if kirk lives on campus?

What is the most popular genre of video games?