The customer service representatives at a call center have been asked to handle each call within five minutes. a recent customer survey by the company revealed that customers appreciate it when employees take the time to answer their questions fully and listen to their grievances. what kind of service gap is apparent here?
Answers: 1
Business, 22.06.2019 06:30, solphiafischer
Individual consumers belong to which step of choosing a target market? possible customers competition demographics communication
Answers: 2
Business, 22.06.2019 09:50, anonymous777739
Beck company had the following accounts and balances at the end of the year. what is net income or net loss for the year? cash $ 74 comma 000 accounts payable $12,000 common stock $21,000 dividends $12,000 operating expenses $ 13 comma 000 accounts receivable $ 49 comma 000 inventory $ 47 comma 000 longminusterm notes payable $33,000 revenues $ 91 comma 000 salaries payable $ 30 comma 000
Answers: 1
Business, 22.06.2019 23:00, vipergod07
Customers arrive at rich dunn's styling shop at a rate of 3 per hour, distributed in a poisson fashion. rich can perform an average of 5 haircuts per hour, according to a negative exponential distribution. a) the average number of customers waiting for haircuts= customersb) the average number of customers in the shop= customersc) the average time a customer waits until it is his or her turn= minutesd) the average time a customer spends in the shop= minutese) the percentage of time that rich is busy= percent
Answers: 3
The customer service representatives at a call center have been asked to handle each call within fiv...
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