It is important to define the problem during conflict resolution because both parties a. are likely to begin arguing afterwards b. need to agree on the problem to solve it c. want a copy of the problem to give to the arbiter d. are likely to practice active listening during the process

It is important to define the problem during conflict resolution because both parties need to agree on the problem to solve it. Correct B

Conflict resolution is a key part of a manager's role involved in facilitating the peaceful ending of conflict and retribution.

The purpose of conflict resolution is to settle disputes without hurting feelings.

answer; ///usually the ( irs ) selects returns that are the most likely have errors,based on complex criteria;