Jenny owns a salon. She had 150 customers at the end of the third quarter, 151 customers at the beginning of the third quarter, and 5 new customers in the third quarter. What is her customer retention rate for the third quarter? FORMULA Customer Retention = (# Customers at End of Time Period less New Customers) / Customers at beginning of time Period Multiply the result by 100 to convert to percentage

Afirm plans to begin production of a new small appliance. the manager must decide whether to purchase the motors for the appliance from a vendor at $10 each or to produce them in-house. either of two processes could be used for in-house production; process a would have an annual fixed cost of $200,000 and a variable cost of $7 per unit, and process b would have an annual fixed cost of $175,000 and a variable cost of $8 per unit. determine the range of annual volume for which each of the alternatives would be best. (round your first answer to the nearest whole number. include the indifference value itself in this answer.)