An indirect delivery system typically involves Multiple Choice
face-to-face interaction between employees and customers
a hands-off self-service approach to customers
extensive customer contact throughout the interaction
a more caring customer service approach than a direct delivery system

How do communism and socialism differ in terms of the role that government plays in the economy ?

True or false entrepreneurs try to meet the needs of the marketplace by supplying a service or product

What impact might an economic downturn have on a borrower’s fixed-rate mortgage? a. it might cause a borrower’s payments to go up. b. it might cause a borrower’s payments to go down. c. it has no impact because a fixed-rate mortgage cannot change. d. it has no impact because the economy does not affect interest rates.