As a rule, the stronger the collective impact of competitive pressures associated with the five competitive forces: a. the larger the number of competitive advantage opportunities for industry members.
b. the greater the number of industry key success factors.
c. the fewer companies that can achieve a competitive advantage via anything other than being the industry's low-cost leader.
d. the harder it is for the industry members to earn profits.
e. the stronger are the industry's driving forces.

Acolleague from the plant in germany has arrived at the chicago plant to share insights on a recent product line changeover implemented in germany. this changeover has saved thousands of euros at the german facility, but jim does not think it will work in the united states. jim feels that there is a completely different attitude towards work and innovation in the u. s., and in fact, thinks the german facility is technologically behind his plant. additionally, the colleague often mispronounces words when he speaks english, and doesn't dress appropriately for the u. s. office. he showed up to work on the plant floor in a formal suit and tie, with dress shoes that had a slippery sole. however, the colleague is a guest, and it is important that jim pretends to be interested. identify the listening barriers. check all that apply. thought speed grandstanding faking attention nonverbal distractions psychological barriers