Ephrath works in a bulb manufacturing company. Each bulb, which is manufactured, is of standard size and quality. Further if there is any unrequired type of bulb manufactured then its production is stopped. Last month when the company came to know that 10-watt bulbs were no more liked by customers, their production was stopped. She works in the purchase department. Her job is to purchase the filaments required to make bulbs. This time when she purchases the filament, she gets the instruction from the seller that some special care needs to be taken in the first hour of fixing the filaments inside the bulb. Ephrath knows this information should be given immediately to the production department before the assembling process starts. However, he finds that his company’s policies only allow her to give the message to her immediate boss who will further pass this message to his boss. The passing of this message will continue till it reaches the desired person in the production department. Which technique of management is followed here? Also name the principle of management followed here by the company? Which option is now available to Suresh since the company is not allowing him to interact with the concerned worker in the production department?