Your first morning in your new office, you reflect on what type of manager and leader you hope to be. Which of the following best reflects what you believe about employees and how they can best be led?
a. Employees are more loyal and productive if they feel that their leader is admirable, caring, and ethical.
b. Employees’ behavior can be shaped and motivated, not only by rewarding good behavior but also by penalizing bad behavior.
c. Employees need to be discouraged from bad behavior.
d. They work harder when they know that failure has consequences.
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