1.7 Read the scenario below and answer the questions that follow
FANA MANUFACTURER (FM)
Fana Manufacturer produces ladies sandals and sells them to different retailers. The total
cost to produce 45 000 sandals is R180 0000. The management of VC wants to apply
Total Quality Management/TQM in order to improve the quality of their products.
(2)
1.7.1
Calculate the production cost per sandal.
1.7.2
(3)
Calculate how much profit Fana will receive if he all 45 000 sandals are sold. Show
all the calculations.
Use the table below as a guide to answer QUESTION 1.7
PRODUCTION COST PER SANDAL
PROFIT
1.7.3
(5)
Explain to the management of FM the meaning of TQM as part of quality
management system.
[40]
8

Match the terms with the appropriate definition. 1. work done for pay job 2. series of related jobs based on knowledge, training, tasks performed, interests, and experience career 3. buying or selling products and services using the internet mediation 4. wage amount after deductions are withheld net wage 5. a way a person chooses to live his or her life e-commerce 6. the people who are both able and willing to work technology 7. unequal treatment of others based on a bias concerning a person’s characteristics such as race, religion, gender, or age discrimination 8. the act of sharing information lifestyle 9. the use of a third party to make suggestions workforce 10. knowledge and tools used to perform tasks communication

Differentiate between the trait, behavioral, and results-based performance appraisal systems, providing an example where each would be most applicable.

An emerging methodology to integrate the effort of the development team and the operations team to improve the functionality and security of applications is known as