Business, 24.06.2021 19:30 joannachavez12345

MackAir is a rapidly growing airline promising people environmentally sensitive flights. One of MackAirâ€™s top competitive priorities is on-time arrivals. Each week for the past 30 weeks, Quality VP Jay Bondi has checked a random sample of 100 flight arrivals for on-time arrival and tracked the number of flights that did not meet MackAirâ€™s definition of "on time". This information is given in the tab Late Flights. a. Calculate the overall percentage of late flights and 95% upper and lower control limits of a p-chart for this situation.
b. Assume that the airline industryâ€™s upper and lower control limits for the percentage of flights that are not on time are .1000 and .0400, respectively. How do these compare with the MackAirâ€™s control limits in (a)? Comment.
c. Plot the percentage of late flights in each sample. Do all samples fall within MackAirâ€™s control limits? When one falls outside the control limits, what should be done?
d. What can VP Bondi report about the quality of service? Summarize in 4-5 lines

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MackAir is a rapidly growing airline promising people environmentally sensitive flights. One of Mack...