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Business, 17.06.2021 04:10 mariahbrooks

Một số du khách nước ngoài và trong nước đến Công
viên giải trí Vinpearl có tâm sự rằng khi đến sảnh đón
khách và hỗ trợ dịch vụ, họ rất mong nhận được 1 nụ cười từ nhân viên. Tuy
nhiên họ thường chỉ thấy những vẻ mặt thờ ơ, lạnh lùng. Sự thiếu niềm nở này
làm giảm hứng thú khám phá, trải nghiệm du lịch, làm thui chột đi ngay từ những
phút giây đầu tiên ý định quảng báo về điểm đến Vinpearl đến bạn bè hay
quay trờ đây lần nữa của họ.

Vậy theo các bạn nên vận dụng các lý
thuyêt về học tập như thế nào để có thể thay đổi hành vi về các nhân viên tại
đây.

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Một số du khách nước ngoài và trong nước đến Công
viên giải trí Vinpearl có tâm sự rằng khi đ...

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