Dan and Andy work on the same website layout team. They cannot agree on a layout for the current project. James, the project leader, decides to settle the argument using an appropriate conflict resolution strategy. Arrange the steps in the proper sequence that James should follow. James encourages Dan and Andy to offer a solution.
James encourages Dan and Andy to work together.
James lets Dan and Andy express their individual
opinions in an open manner.
James discusses all the solutions and decides on the
one that satisfies everyone.

As a group is leaving, you ask them if they had a good experience at the restaurant. they mention that they had poor service and their food was cold. a. apologize and ask them to give the restaurant another chance in the future. you tell them that guests usually have a great experience here. b. apologize then ask for the server’s name and immediately notify the manager after they leave. c. apologize for the bad experience and ask them to wait as you call the manager to talk to them. d. apologize for the bad experience and encourage them to complete the customer service survey. this feedback will ensure other guests do not have the same experience.

“strategy, plans, and budgets are unrelated to one another.” do you agree? explain. explain how the manager’s choice of the type of responsibility center (cost, revenue, profit, or investment) affects the behavior of other employees.

Modern firms increasingly rely on other firms to supply goods and services instead of doing these tasks themselves. this increased level of is leading to increased emphasis on management.