Ritz-Carlton sets as its internal standard, 30 minutes to deliver a room service order from the time it is ordered. It also expects that an order is correctly filled, and the meal is delivered in a courteous and professional manner. The company keeps meticulous records of all order delivery times. At one of its locations, it frequently finds guests unhappy with the timeliness of the room service orders. However, a look at the past data shows that almost all orders were delivered in 25 to 30 minutes. Using the 5-gaps of service quality identify possible reasons for this problem with service delivery. (2 points)

Who is not spending wisely? erika goes shopping and saves her receipts. she totals how much she spent and writes it down. mia needs to buy a new pair of shoes because she joined the soccer team. she looks at newspaper ads to find the best price. lauren has been thinking about getting a puppy for a long time. she walks by the pet store at the mall and decides to get a puppy. erin makes a purchase online using a credit card. she knows that she can pay the entire bill when it arrives.

Jamie is saving for a trip to europe. she has an existing savings account that earns 3 percent annual interest and has a current balance of $4,200. jamie doesn’t want to use her current savings for vacation, so she decides to borrow the $1,600 she needs for travel expenses. she will repay the loan in exactly one year. the annual interest rate is 6 percent. a. if jamie were to withdraw the $1,600 from her savings account to finance the trip, how much interest would she forgo? .b. if jamie borrows the $1,600 how much will she pay in interest? c. how much does the trip cost her if she borrows rather than dip into her savings?

Which of the following has the largest impact on opportunity cost