As the text relates, leaders of major corporations believe that is the most important skill for workers to have.

The response options are:

a. accuracy

b. determination

c. verbalizing

d. listening

The correct answer is: d. listening

Explanation:

Many people believe that the role of leaders is to speak, give speeches, indicate tasks; But more than speaking, what distinguishes a great leader is his ability to listen: listen to his collaborators, his clients, suppliers, and so on.

Listening brings many advantages of listening and favors the work environment, when people feel listened to they are more committed to work, and not only because they want to take care of the idea or suggestion they could provide, but because in the end that is what everyone They seek, whether in an organization, the family or any other social group: to be accepted and taken into account.

When we listen to people we can discover problems or obstacles that we had not noticed before. Many times, having a leadership position, we do not have the complete vision of what happens, because we are not in the operation. We focus on coordinating, creating strategies, directing; but in the end if we want to achieve a goal, knowing the obstacles that are faced in the operation is essential, because it will allow us not only to notice them, but to implement the necessary solutions. It is here that listening becomes very important, since it is the people who are in charge of a process who know their obstacles and have the ideas to solve them. Listening allows solving problems as soon as they arise and innovate in products, in processes, in solutions.

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