Which is an example of an anticipatory breach? A. A moving company delivers a person's furniture and belongings with some scratches and damages.
B. A painter uses a dark blue color instead of the light blue color the client requested to paint the client's bathroom.
C. A saleswoman sells a customer a kitchenware set but does not include the free steak knives that were promised.
D. A construction company determines it will not finish building a townhouse by the scheduled completion date.

Which of the following is true of the strategy of planned and unplanned change in global marketing? a) cultural congruence involves deliberately changing certain aspects of culture to meet marketing goals. b) all marketing efforts require planned or unplanned change in order to be accepted. c) planned change involves marketing products similar to the ones already on the market. d) the first step in bringing about planned change in a society is to remove obstacles for acceptance of a product. e) social planners gained the acceptance of protein-rich diets among the peoples of underdeveloped societies using the strategy of planned change.