How can you help? You are the administrative assistant at a local business. An elderly man, Mr. Beddinghaus, has a residence whose property adjoins the business property, and he has called to complain that trees on the business property are shedding leaves onto his lawn. He wants someone to rake the leaves so he won't have to pay his lawn service to do it. While you've been told that the business is under no legal obligation to remove the leaves, you are tasked with finding options for resolving the problem in a manner that is appropriate and will not harm the business's reputation within the small community. With a partner, discuss ways you might solve this issue. In addition, since the first phone call, Mr. Beddinghaus has called you three times to complain about the leaves. You have assured him that you are working on a solution, but he seems to be lonely and in need of someone to listen. How can you listen to his concerns and gracefully end telephone conversations in which he goes on and on? What will you tell him the next time he calls?

The hawthorne works was a large western electric factory with 45,000 employees. during the 1920s and 1930s, hawthorne works was the site of some well-known industrial studies. in one of the studies, researchers investigated the impact of different working conditions on worker productivity. prior to the start of the study, researchers secretly measured workers' productivity for several weeks. then researchers chose two workers, who then chose their own teams. the teams were separated from the general workforce and completed their work in different experiment rooms where the researchers could observe them more easily. over a 5-year period researchers manipulated the structure of the workday for each team (number and duration of breaks and number of hours per shift). for each of these changes in working conditions, the researchers measured the effect on productivity. for some conditions, such as frequent short breaks, workers rebelled by intentionally decreasing productivity. why did the researchers secretly measure the workers' productivity before creating the two treatment groups? a, to create similar treatment groups so that a cause-and-effect relationship could be establishedb, to draw conclusions about the productivity of all workers in the plant based on the test groupsc, to directly control for confounding variablesd, to provide a baseline for measuring worker productivity

Awell-written business plan can improve your chances of getting funding and give you more free time. improved logistics. greater negotiating power.

Which of the following is the term for something that you can't live without 1. need 2. want 3. good 4. service