Sunoco in Canada realizes the importance of physical evidence to determining the value of the service being provided. As a result, it has refurbished its restrooms and committed its station operators to maintaining hygienic restrooms. A clean-smelling restroom is an example of a positive:. A) Artifact
B) Functional form
C) Ambient condition
D) Spatial format
E) Service symbol

ambient condition

Explanation:

Based on the scenario in the question, a clean-smelling restroom is an example of a positive ambient condition.

Ambient condition simply refers to a term typically used by designers when referring to the ventilation systems. It should be noted that ambient conditions gas to do with temperature, and humidity.

Ambient working conditions are essential for a company. From the question, refurbishing of the restrooms and maintaining hygienic restrooms shows that a positive ambient condition is being created.

answer; functional fixedness;