Business, 31.08.2020 21:01 graceaowen

What is the correct strategy that Alejandra must use to deliver a negative message? Alejandra is a customer relations manager at a toy company. A customer posted a complaint on the company’s social media page saying that one of its toys is unsafe for children. Alejandra should use a/an strategy to respond to the situation.

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What is the correct strategy that Alejandra must use to deliver a negative message? Alejandra is a c...