Which is true? Group of answer choices Service desks that use trend and root cause analysis proactively are able to justify and acquire the resources they need, when they need them. Trend analysis is more difficult than root cause analysis, so not all companies evaluate trends. Service desks that use trend and root cause analysis only reactively are typically very successful at handling incidents efficiently and effectively. Given the rapid pace at which technology is changing, it is reasonable to expect that someday, trend and root cause analysis will prevent all incidents.

What is the difference between total utility and marginal utility? a. marginal utility is subject to the law of diminishing marginal utility while total utility is not. b. total utility represents the consumer optimum while marginal utility gives the total utility per dollar spent on the last unit. c. total utility is the total amount of satisfaction derived from consuming a certain amount of a good while marginal utility is the additional satisfaction gained from consuming an additional unit of the good. d. marginal utility represents the consumer optimum while total utility gives the total utility per dollar spent on the last unit.