When writing routine and positive messages, your goals are to communicate the information or the good news, answer all questions, provide all required details, and leave your reader with a good impression. Read Chapter 8 of your textbook and apply the principles that you have learned to the following paragraphs. Critique the following five closing paragraphs and rewrite each one to be concise and specific.
1. I need your response sometime soon so I can order the parts in time for your service appointment. Otherwise, your air-conditioning system may not be in tip-top condition for the start of the summer season.
2. Thank you in advance for sending me as much information as you can about your products. I look forward to receiving your package in the very near future.
3. To schedule an appointment with one of our knowledgeable mortgage specialists in your area, you can always call our hotline at 1-800-555-8765. This is also the number to call if you have more questions about mortgage rates, closing procedures, or any other aspect of the mortgage process. Remember, we're here to make the home-buying experience as painless as possible.
4. We wanted to invite you to our special 40% off by-invitation-only sale; the sale is taking place on November 9.
5. We wanted to let you know that we are giving a tote bag and a voucher for five iTunes downloads with every $50 donation you make to our radio station.
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