Mrs. Lu is turning 65 in November and called to ask for your help deciding on a Medicare Advantage plan. She agreed to sign a scope of appointment form and meet with you on October 15. During the appointment, what are you permitted to do

I may provide her with the required enrollment materials and take her completed enrollment application

Explanation:

Since Mrs. Lu called to asked for my help in deciding on a Medicare Advantage plan in which She agreed to sign a scope of appointment form, this means when we finally meet for the appointment which was schedule for October 15 which is a month before her 65 birthday (November), I may provide her with all the required, important and necessary enrollment materials in which after she might have completed the enrollment materials i gave to her , I will collect the completed enrollment application from her for further processing.