Answers: 1
Business, 21.06.2019 13:30, lizzy6629
The chart shows the pricing history for two items. which person saved the most money by buying a product at the right time? carrie, who waited six months to buy a game system timothy, who bought a game system right away because it was popular eugene, who bought a phone immediately for fear they would sell out marlene, who waited six months to buy a phone
Answers: 3
Business, 21.06.2019 23:30, KylaChanel4756
You are frustrated to find that the only way to contact the customer service department is to make a phone call. the number listed would result in long distance charges to your phone bill. which issue should be addressed by the company to keep its crm in line with your expectations?
Answers: 2
Business, 22.06.2019 20:30, andrewjsoto
Read the overview below and complete the activities that follow. apartment complexes often look for ways to recruit new tenants and retain current tenants. although apartment complexes offer the tangible benefit of shelter to their tenants, many apartment complexes also offer additional services to tenants to encourage tenants to stay or to support the rent prices. the following scenario identifies the several service gaps of a company that runs an apartment complex as well as solutions for reducing these service gaps. concept review: customers have certain expectations about how a service should be delivered. a service gap occurs when the delivery of a service fails to meet customer expectations. there are four types of service gaps: knowledge gap, standards gap, delivery gap, and the communications gap. it is important for marketers to identify these gaps and develop strategies for minimizing them. match the example or solution to the appropriate service gap category.1. wait for repairs 5. train employees well2. understand expectations 6. incentives for tenants3. do not overpromise 7. family movie night4. empower employees 8. delayed lawn careservice gap example solutionknowledge gap standards gap delivery gap communication gap
Answers: 3
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