Haruo conducts some preliminary audience analysis and finds that seniors at retirement communities know very little about the Internet, which is crucial to selling his product. Since he wants to convince them to subscribe to a social media website that they and their families can easily use to interact, Haruo will likely need to adjust his sales presentation to

A) involve them in his presentation.
B) eliminate bulleted and numbered lists from his slides.
C) use only emotional appeals in his presentation.
D) include multiple anecdotal stories that highlight his company.
E) spend more presentation time informing the audience