Business, 14.04.2020 18:50 kprincess16r
To improve its friendliness, the First National Bank hired Joy Taylor as a greeter. Joy’s job is to sit at a desk nearthe front lobby and greet customers as they enter with a warm, friendly smile along with a "Good Morning" or"Good Afternoon." Unfortunately, Joy is also required to answer the bank’s main telephone line. Since she spendsmost of her day on the telephone, Joy rarely gets to flash her smile or greet anyone who is entering the bank. Infact, Joy is on the phone so much that she doesn’t really even seem friendly. This is an example of a gap between:a. the service quality specifications and the service that is actually provided. b. what the company provides and what the customer is told it provides. c. the service customers receive and the service they want. d. what customers want and what management thinks customers want. e. what management thinks customers want and the quality specifications management develops to provide theservice.
Answers: 2
Business, 22.06.2019 07:00, aljalloh94
Ireally need with these questions.6. what level of job security do athletes and sports competitors have? why do you think this is? 22. do you think a musician has more job security than an athlete? explain.37. what is the difference between a public relations specialist and a marketing professional? 47. do you think gender inequalities still exist in the sports industry? explain.50. what are the advantages and disadvantages of labor unions? do you think labor unions are fair to employers? how might they be taken advantage of?
Answers: 1
Business, 22.06.2019 17:00, justyne2004
Afinancing project has an initial cash inflow of $42,000 and cash flows of −$15,600, −$22,200, and −$18,000 for years 1 to 3, respectively. the required rate of return is 13 percent. what is the internal rate of return? should the project be accepted?
Answers: 1
Business, 22.06.2019 18:00, slycooper99
During the holiday season, maria's department store works with a contracted employment agency to bring extra workers on board to handle overflow business, and extra duties such as wrapping presents. maria's is using during these rush times.
Answers: 3
To improve its friendliness, the First National Bank hired Joy Taylor as a greeter. Joy’s job is to...
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