You and Shawn met yesterday with the members of a cross-cultural leadership team from AGC’s subsidiaries to discuss a change in AGC’s human capital management goals. The team concluded that if AGC does not change, it may not survive in today’s global environment. To fully diagnose the problems at AGC, they recommended that data be gathered and analyzed. The team asked you to prepare a presentation describing how you will diagnose the problems at AGC. Review the AGC scenario for this course and prepare an 8–10 slide presentation that addresses the following: Describe why making a diagnosis is a critical part of a change management plan. Identify at least 3 current human capital management problems at AGC. For each problem that you have identified, describe a data collection method (such as interviews, focus groups, or performance appraisals) that you could use to gather data about the problem and from which employee groups you will gather the data. For each problem that you have identified, describe how you will draw conclusions from the data that you have gathered. Summarize your conclusions regarding the problems at AGC, and identify the root cause of each problem.

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Explanation:

The human capital is the most crucial resource available to an organization because a motivated workforce has the ability to drive sales up to more than 100%. However, with its significance, human capital can prove fatal if it is disenchanted and demotivated because the fundamental customer service will be watered down (Carpenter, 2010). Therefore, being at the core of organizational success, it has apparently become the top priority for the human resource department at any organization.

AGC faces the setback as a result of its style of autocratic management since the top management in the organization does not carry the employees along in decision making and the decision of the leader is final. The organization has not implemented any form of strategy to expose the employees to new techniques method through education therefore there is no employee growth. The last problem would be lack of cultural awareness which has been due to lack of acknowledgment of the cultural diversity in the present business atmosphere which needs to be incorporated into the day to day activities of the organizational operations.

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