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Business, 26.03.2020 22:28 DnsMonsteR7712

An example of a nonfinancial measure for customer satisfaction is . A. liability claims incurred to the company B. warranty claims by customers C. number of defective units shipped as a percentage of total units shipped D. rework costs due to inefficiency

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An example of a nonfinancial measure for customer satisfaction is . A. liability claims incurred to...

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