The product-process matrix developed by Hayes and Wheelwright (1979) explains how transformation systems vary from project–on the top left corner-to continuous processes–on the bottom right corner. Its vertical axis illustrates:a) Output quantity b) Variety of outputs c) Quality d) Breadth of outputs e) None of the above

correct option is  b) Variety of outputs

Explanation:

The production process matrix is nothing more than a tool that helps analyze the relationship between product and process. Product and process positions are placed above and below the horizontal size of the matrix on the right or left side of the competitor along the vertical dimension of the matrix. A company can use different processes to produce different products, so they are placed along the horizontal and vertical axis of the matrix.

answer; enforce the rules;

answercontrol is returned to method c;