Francis, the plant manager, is interested in increasing the facility's productivity by utilizing MBO so that his managers and their employees are more focused on objectives. This month Francis asked his managers to concentrate on the two first steps of MBO, which are:.1. for managers to develop an action plan and to give employees a performance appraisal 2. for employees to develop an action plan and to study the competition 3. to periodically review performance and to develop an action plan