As the CEO of a start-up recycling company, you are interested in benchmarking industry leaders. Recology CleanScapes uses open-book management. Which of the following would you expect to find in an analysis of Recology CleanScapes?

A. Employees believe that being more efficient benefits both the company and themselves.
B. Employees understand how their job performance impacts company results.
C. Employees are dissatisfied because being asked to understand company financials is an unreasonable burden.
D. All are correct.

The following are the things I will expect to find in an analysis of Recology CleanScapes:

A. Employees believe that being more efficient benefits both the company and themselves.

B. Employees understand how their job performance impacts company results.

Explanation:

Benchmarking is the process of comparing the performance level of the business with the business processes to determine its industry bests.

Open book management (OBM) is the technique followed by the company that provides knowledge to their employee regarding the processes going in the organization. The employees are provided adequate training and powers to make decisions which would help them in running a business.

The employee of the organization should understand that their performance will influence both individual and company results.

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