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Business, 25.02.2020 19:47 kamarprofit88

Driving to the bank, pulling into the teller lane, sending a deposit through to the teller, interacting with the teller, and retrieving the deposit slip is a sequence of events that consumers are comfortable with. This sequence of events is termed.

A. service scripts
B. scripts
C. state-dependent retrieval
D. salience
E. the von Restorff effect

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